Frequently
asked questions:
How long have you been in the gambling software business?
Gleason's
Software and Services has been providing gambling
software since 1988. At that time, 1988,
"Applied
Concepts" with Cecil Foster and
"Best Business Systems" with
Bill LaPlante were the two other
software companies.
Neither is around today. We have had a booth at every Allied
Charities convention including the first.
What are the computer requirements?
Any
"Windows" computer bought in the last five years would
be adequate. You
may use any version of Windows:
XP, Vista or Windows-7. If you will use the computer only for
gambling records
and reports you do not need the video
features that
are among the main improvements from the XP version to the Vista and
Windows-7
versions.
Distributors used to plan to send the "invoice on a disk"
on 3 1/2" floppy
disks. These are no longer standard on
computers. A good alternative would be to receive
any invoice file as an attachment to an e-mail
message or use
"flash drives" also called "thumb drives".
With Gleason's you can enter invoice information using the
keyboard or read it from any file ... however you recieve it.
Call
us with any question.
Where do you have customers?
We have over 150 organizations using our software. The "dots" represent
the general areas. For example EVERY licensed
organization in Austin,
Minnesota uses our software. As do 85% of the organizations in Mower
county in general.
Do
you print checks? Do you do payroll?
We recommend Quicken or Quickbooks. They will accomodate any
check form you want to use. If you use either one
you can
send the checking/banking information directly to Gleason's
software.
Use Quicken or Quickbooks for check printing and/or payroll
records
and
reports. Export the information easily to
Gleason's for your gambling records and reports. Use our
Quicken/Quickbooks 'Users Guide' to help you export the
information to Gleason's.
What
does your software cost?
♦
We have no
set-up or initial fee.
♦ We have no
fee for updates or improvements.
♦ We have no long-term
contracts, the monthly fee applies only
when you say you are
using the program for records & reports.
♦ The software use charge is a
monthly fee and if the year is
paid in advance you get two free months.
♦ The software use charge
includes help getting
started and help any other time you
need it,
such as when a
schedule-F variance occurs or with any hard-to-find reporting error.
Your average total
Pulltab Deals
Full Use Charge
___
Under
6
$15 per month plus
per month
$7 per deal
___
6 to 20
$5000
per month
check one
per month
or
$500 per year
___
Over 20
$7500
per month
per month
or $750 per year
"Limited Use" is for someone who uses
the program only for inventory records and
the Schedule-B2’s. This usually is
someone who uses an accounting service for the rest of
the tax return. [The Limited Use Charge is 2/3 Full Use Charge.]
All
Bingo, Raffle, Paddle Ticket and Tipboard as well as Pulltab
reporting are all included.
For Service Providers there
is a different pricing plan, contact us.
Generally we have depended
on an
increased number of customers to cover our increased costs. Our
one price
price change was less than 1/2% per year from the previous change. The
different prices offered (for under 20 deals
per month and under 6
deals deals per month) were introduced to try to
make it easier for smaller organizations to
be
able to use our software.
You pay nothing until you say you are using the software for
reports. The
purpose of the "monthly billing" is to make
it easy for anyone
to get
started without a major commitment and to continue with monthly
billing if it fits the organization.
An organization could switch
at any time to
annual billing to take advantage
of the two free months.
The "limited use charge" was
introduced because using a
computer to keep inventory records and do schedule-B2's is
the
best first
step in
relieving the paper work burden. The financial work
is then a small step to "full use".
"Limited
Use" and "Monthly Billing" were innovations when we introduced them.
For Service Providers there is a
different pricing plan, contact us.
How do I get started?
The Microsoft Windows (or
Vista) operating system on your computer will verify "Gleason's" is the
source of the
program,
no unprofessional "Unidentified Publisher" when you
install the "Charity" program.
The cover letter of what we send you will
ask you to call us when you
would like to arrange a visit by us to your place to see that you are
"off on the right foot" with
only a mileage charge for the distance traveled to your place and back.
The title of the first section of the "Users Guide" is "Getting
Started". If you are new to gambling, all you need is your state
license information. Otherwise, all you need is your last schedule-F,
worksheet-E and your ending inventory information.
We have visited all of our customers at their place except about five.
It was their choice. Call us when you want us!
Otherwise, call us at anytime with any question. Remember our service
motto,
"When you work, we work".
What help
will I get and how will I get it?
There is, of course, the "Users Guide". There is a seperate
"Month-End Check List" that we recommend you use until you
develop your own routine. There is a check list labeled "How to Handle
Schedule-F" as the place to start whenever your
funds difference is not Zero ($0.00) and there is no '
Smiley
Face'!
No
'Smiley Face' on schedule-F is when your help begins each month.
The program has some aids that
will help find your
"inconsistancy". But the rule we recommend
is, "Don't struggle, call us". 95% of the time some questions of things
for you
to check will isolate the problem. If we do not find the
inconsistancy this way we can have
you send your files to us
attached to an e-mail message (or by US mail if you do not have access
to the internet). Then we
can both be looking at
the same information. Between the two methods we have a 100%
success
rate. We have never failed anyone!
It all begins with a phone call by you. Any day of the week and any
(reasonable) time of day. If the "funds difference" on
schedule-F is not zero don't struggle (much), call us.
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